Jet Over Hotel, Salelologa, Savaii Island

Address: Main Road, Salelologa view map

Check Rates

The Jet Over Hotel is perfectly situated for access to and from the inter island ferries now the only regular travel service to the island of Savaii. The rooms are well appointed, spacious and clean, a perfect place to unwind after a busy day. Aunty Helen's Restaurant overlooks the pool area and turquoise blue ocean. The Restaurant is non-smoking inside.

Caring For The Customer

The "caring for the customer" rating is an aggregate score for the five parameters we survey (welcome, the service, charm, cleanliness/maintenance and overall experience/value for money. There must be a minimum of 3 traveller ratings we can average before we display a rating for the property. We also age traveller ratings and discard any that are over twelve months old.

Jet Over Hotel, Salelologa, Savaii Island has an average customer care rating of 3.16 (out of a possible 5). The scores for each parameter are:

Cleanliness3.40
Check in/Welcome3.40
Service3.00
Charm/Experience3.00
Overall Impression/Value3.00

Traveller Feedback

Mrs Nellie W.
- New Zealand
on 11 Jul 2012

We didn't get a free transfer from the wharf as arranged therefore we had to find our own way to the hotel which we had to pay for, I received an apology for this when we checked in. Twice there was confusion by staff as to whether breakfast was included with our accomodation although I had provided upon checkin the booking confirmation email detailing all of that. I was also unaware when the booking was made that the swimming pool would be under renovation but we did go for a swim in the sea and the children really enjoyed it. The view was lovely, and the staff were generally friendly and helpful.

Mr Neil D.
- New Zealand
on 22 Apr 2011

I was not given the room I had booked and the rates were difference.

Mrs Ulala B.
- New Zealand
on 14 Sep 2009

Accomodation was okay but could do with a few improvements.

Mrs LINDA S.
- United Kingdom
on 19 Aug 2009

This hotel has some rooms with cold water only showers in the ensuite.
In 4 days of staying here they never changed the towls or made the bed or cleaned in any way the room. (I have come to learn that is normal in Samoa).
In the first room we were in it was very noisy a light was in the inside window all night the air con had never had the filter cleaned but this was still the best of the hotels that we stayed in. Samoa needs to wake up about service and hygeane.

Mr Tjeerd B.
- New Zealand
on 19 Jan 2009

The hotel frontage may put you off but it's quite nice when you get to the hotel. Good menu and almost everything on the menu was available. Close to the market place and some shops/ supermarket.
Still need to do some work on the punch list ( our room was brand new) Great sea view from the new units, small pool. Friendly but not very experienced management.

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