Siufaga Beach Resort & Restaurant, Siufaga, Savaii Island

This resort was great & has fantastic staff & food. Only 2 things let it down & they were extremely noisy Air Conditioners which made it hard to sleep & you had TV but NO reception.

The service was generally welcoming and helpful. For a resort as expensive as this there were a few things that needed attending to. The air conditioning was very noisy and hard to regulate. We would have done without it at night but could not because of the lack of security if windows were opened even a little.
The breakfast included in the price was very basic. We could have had better if we were prepared to pay extra.
The evening meals were good but on our first night we waited about an hour and the entree arrived after the main course!
We enjoyed the location and the proximity to great coral for snorkelling and it was the best pool of any that we experienced.

absolutely fantastic, brilliant time, great atmosphere, very helpful people... just lack of telephone :)

Staff were pleasant and friendly. They seemed a little unsure of how to run some aspects of the resort but this is more of a training issue rather than attitude. The resort itself is stunning and a delightful place to stay. Would happily return and recommend it to others.

Yeah, both my partner and i were not to happy with this resort esspecially at the price they charge, a few things that we were not to happy with, no hot water in the showers at all, the water was cold, good for in the day time but if you wanted a shower before dinner not good, and when we said something upon check out the girl just said that it was warm some parts of the day but did'ent know what time of the day that, that was.
All remotes for air-con and TV had flat batteries so could not opperate temp in room, now for the price you pay per night i mean come on.
It specified cable tv as well there was no cable tv it was turned on about two hours before we had to check out, now if these things don't work or are not on DON'T put it in your web site as it is a selling point and really i have classed this as misleading advertising.
Also when your on holiday you do not expect to be woken up at 8am in the morning by a gardener and his petrol leaf blower, 10am maybee not 8am.
and to top it of when we were leaveing the resort we needed to get back to the ferry terminal we asked for our options, And we were told taxi, now another couple were leaveing aswell so we thought we would ask them if they wanted to share a taxi, to which they replied that they were getting to the ferry in the resorts transfer van which cost 25 tala, now this shocked me as it seemed to me that if the van already had someone booked on it going to the same place, would you not want to make the resort you work for more money as in the long run the resort pays there wages, seemed to me that the staff were looking after there relations who drove the taxis,
over all pretty poor, i would not stay there at all ever again, and as both myself and my partner both work in tourism in New Zealand we know what to expect from the opperaters, and some of the staff very un helpful, wished we had spent our money somewhere else....

The accommodation was clean and the waitstaff was excellent. However, for the price, I expected much more of the resort. The internet page bragged about the restaurant which was below average and very expensive. The price was very high for the style of room and the amenities provided. Additional time could be spent in training the waiters and the workers. The food could be improved and the price could be reduced to match the value received. My recommendation would be to stay at another, more reasonably priced hotel. This hotel is taking advantage of the tourists that come to Savaii by misrepresenting the resort on the internet.

very good

Fantastic place.