Deposit Requirements
Unless stated otherwise, bookings made through this site are on a demand basis. Once your request has been made the local partner will check availability and will then inform you of the status of your booking request.
Please note that your booking will only be confirmed once a deposit has been received.
Where stated, Bookings made more than 30 days before the intended date of arrival will pay 50% of the total booking value to confirm their reservation. Other properties will only confirm the booking on receipt of the full 100% booking value up front.
Unless stated otherwise, the balance owing on the booking is payable directly to the hotel upon arrival. Please note that not all establishments accept credit cards, if payment methods are not stipulated on the listing then please enquire with the local partner.
Bookings made less than 21 days before arrival will be charged 100% of the total booking value in order to secure their booking.
Booking Cancellations
Confirmed bookings may be cancelled by the traveller but the stipulated cancellation policy for that booking item will apply. A booking will only be considered cancelled upon written acknowledgement from the local operator. Should the policy be unclear, please contact the operator before securing your booking.
Payment
This site processes credit card deposits inhouse. Should you have any concerns about unauthorised payments, please feel free to contact the local operator or the regional whl.travel office.
Bookings may also be secured by a valid credit card only and payments are made directly to the service / accommodation provider upon arrival / departure unless agreed otherwise.